F.A.Q.
How do I begin?
You may contact us by filling in the enquiry form or send us an enquiry or email us to info@smartpremedia.com
Where do I send my data for processing?
You can email us the files that are required to be processed, if you have greater number of files to be transferred, we can offer you with FTP details, which can be used to transfer files over the internet from one computer/server to the other.
Am I safe with Edit the Image?
Obviously! It is your intellectual property and it’s our duty to protect your privacy. We promise to erase the images once it has been completed and we will not sell it to third parties.
Can I get 24 hour turnaround?
Yes, we also accept Rush job requests. We can deliver your product within 24 hours.
What are the payment options?
Payments can be made through PayPal or using your credit card. As all the transactions are done through gateway you can always trust the online payment methods. For large payment orders, we accept wire transfers. We have large number of clients who work with us throughout the year for which we have monthly payment system.
What are the payment terms?
We never ask you to pay first. You pay only when you receive the completed images that are good in quality.
I need a quote for large volume order
Kindly send us an email with the number of images, your requirements and the turnaround time and we shall reply to you with quotes.
What kind of file types can I send?
You may send any type of file like JPG, PSD, TIFF or EPS.
Do you have Question?
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Please read questions Above and if you can not find your answer, please send us your question, we will answer you as soon as possible.
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